milansoni_00938 | Stripe Developers | Page 1

spark lanceBOT Oct 6, 2023, 2:57 PM

#

gaunt sky Oct 6, 2023, 2:58 PM

#

Hi have you read: https://stripe.com/docs/billing/subscriptions/pause ?

drowsy quiver Oct 6, 2023, 3:21 PM

#

Hi @gaunt sky yes, i have gone through this doc

#

I have bit different scenario though

#

and therefore looking for specific solution

#

that can be implemented

#

I have site delivering healthy food meals to customers with different plan options they can choose from.

Now in the case, customer have option to select plan > select meals and choose subcription (weekly or monthly)

User who are on active subscription, also have feature for pausing the plan temporarily any time they want just in case they are not willing to get meals delivered or in case they are out of town for a while etc

Now in this case, if the customer pause their plan, we have to pause the subscription as well and next payment which is due needed to be kept on hold untill the customer resume back the plan.

So I wanted to know, is this something doable and feasible with stripe ?

gaunt sky Oct 6, 2023, 3:30 PM

#

Yeah so why don't the solutions at the above link work exactly?

#

@drowsy quiver I see you typing in the main channel. If you have follow-up questions, just post them in this thread that's already open

#


I am aware about the stripe connect feature where we can ask for customers to create their account first with stripe and link their bank details in order to withdraw funds. 

I just wanted to know, is that connect account feature available for India as well ?```

#

Pasting your other question

drowsy quiver Oct 6, 2023, 3:34 PM

#

@gaunt sky thats the different query I have regards to another issue with stripe.

gaunt sky Oct 6, 2023, 3:34 PM

#

Yeah but it's just me handling questions

#

Let's keep things in the same thread

drowsy quiver Oct 6, 2023, 3:34 PM

#

Ah i see. thanks for clarifying

#

So yeah, coming back to the 1st question regards to pausing the subscription lets talk that first

gaunt sky Oct 6, 2023, 3:35 PM

#

Yeah

#

So why doesn't the solutions at that link work? I don't get it

drowsy quiver Oct 6, 2023, 3:39 PM

#

well, I have 3 subscription to be created

weekly subscription
montly subscription
3 months subscription.

Let say, any user opt for monthly subscription starting today i.e 6 oct. . . so his next payment is due on 6th nov correct?

My meals get delivered to users on weekly basis, i.e every week they will get meals based on the plan they have choosen.

Now let say that user, after 3 weeks of delivery wanted to opt for pausing the plan. So now in that scenario, we wont be delivering meal for 4th week. Now my question is, when 6th Nov the next payment is due that too will be paused and there
wont be any charge deducted from user card. Now let say, client wants to resume the plan back on 12th Nov onwards. . so in this case, how will be the payment processed by stripe for next month of that user?

spark lanceBOT Oct 6, 2023, 3:43 PM

#

gaunt sky Oct 6, 2023, 3:50 PM

#

We'd just resume sending invoices on their monthly schedule. What's the desired behavior?

drowsy quiver Oct 6, 2023, 3:51 PM

#

ok, so you mean next invoice will be send on 12th nov for above case and amount will be charged to customer card. . . . correct?

sacred portal Oct 6, 2023, 3:55 PM

#

Hi 👋

I'm stepping in as @gaunt sky needs to go soon.

Yes your interpretation is correct.

drowsy quiver Oct 6, 2023, 4:02 PM

#

ok @sacred portal ok thanks for confirming. Now just in case if the user pause the plan multiple times within the period of his subscription, e.g if user is in 4 weeks plan, after 2 weeks he pause it and resume it again after 3 weeks. . .so there are still 2 weeks left for that user, so in this type of cases.. do stipe automatically deduct the duration for subscrpton and will charge user only after completion of 2 more weeks. . ? or will stripe deduct directly as soon as the plan is resumed back

sacred portal Oct 6, 2023, 4:07 PM

#

Stripe will create proations or invoice immediately depending on what parameters you pass when updating the Subscription. You control this by the proration_behavior parameter: https://stripe.com/docs/api/subscriptions/update#update_subscription-proration_behavior

drowsy quiver Oct 6, 2023, 4:21 PM

#

I see, let me go through this

#

and see if its fulfill my requirements

#

thanks

sacred portal Oct 6, 2023, 4:22 PM

#

We are happy to shed what 💡 we can 🙂

drowsy quiver Oct 6, 2023, 4:23 PM

#

I have another query if you can help me with that, it would be great @sacred portal

#

We have created an app where there are multiple users. We have implemented stripe for deposite payments. We have virtual wallet created for each users. When 1 user deposit funds from his/her card to another user, amount gets credited in other user wallet. Now we want a feature, where amount from wallet can be withdraw directly to customer bank account.

I am aware about the stripe connect feature where we can ask for customers to create their account first with stripe and link their bank details in order to withdraw funds.

I just wanted to know, is that connect account feature available for India as well ?

sacred portal Oct 6, 2023, 4:25 PM

#

Actually this sounds like a Banking as a Service (BaaS) implementation

#

We have an entire product suite devoted to those specific workflows.

drowsy quiver Oct 6, 2023, 4:25 PM

#

which one?

sacred portal Oct 6, 2023, 4:26 PM

#

Stripe Treasure: https://stripe.com/docs/treasury

But I'm not sure about the availability in India

drowsy quiver Oct 6, 2023, 4:27 PM

#

thats the new thing

#

i am aware about stripe connect where stripe allows customer to withdraw funds to their bank account

#

I just wanted to know, if that kind of services available for Indian users as well or not?

#

I have talked with Stripe sales panel and they informed that, by default that services it blocked for all users and it can be enabled or activated on request.

#milansoni_00938