#mattbedford_28012

1 messages · Page 1 of 1 (latest)

midnight bladeBOT
rich kayak
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Hi 👋 when updating the annual subscriptions, are you moving them from a yearly price to a monthly price? Our system will automatically move the subscription to the next billing period and generate an invoice if a subscription update causes its underlying billing frequency to change.

fluid cypress
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Thanks Toby, no, the billing start and end are unchanged and the new price object is an annual one (59.99 instead of 54.40 GBP)

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Oh, wait... the new price is set to £59.99 "per year", whereas the original price I see now is actually set to "54.40 GBP every 365 days" would that explain this behavior?

midnight bladeBOT
rich kayak
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Ah, yup, I think that would do it. Those are technically different billing cycles (after enough leap years they would drift apart).

fluid cypress
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Thanks a lot Toby. Yeah, I have schedules as my back-up plan if I can't get this quick and dirty way to fly first! Much obliged.