#Dimple
small gazelle
Hi
jagged seal
Hi
i used Stripe connect in my e-commerce store
when my store vendors try to connect stripe but is showing some error
small gazelle
Can you share more details about the error
i used Stripe connect in my e-commerce store
when my store vendors try to connect stripe but is showing some error
jagged seal
small gazelle
It seems that you can't onboard accounts in UK for your case
Can you share your Platform Account ?
jagged seal
platform account means ?
small gazelle
and the Connect Account Id
jagged seal
we are doing business in UK only
small gazelle
Can you share the steps in order to get here ?
jagged seal
From my vendor account dashboard
small gazelle
Can you share screenshots
small gazelle
about how you are getting this page
small gazelle
What's happening behind that ?
that's not Stripe dashboard
Who is the maintainer of that webiste ?
jagged seal
here if i click add account to stripe it will redirect to that page
small gazelle
Is that wordpress?
small gazelle
We don't know much about Shopify here
You should reachout to Shopify Support about this.
jagged seal
There it is not any issue once it will come to stripe domain then only i get the error
it is in test modde that's why it's not allow on board account
small gazelle
The issue is when that page is generated
there is restriction
You need to double check how that link is generated and configured
it's done in Shopify side
jagged seal
No i used this acrtical wait
Check this article
and one more doubt the stripe account is in test mode this will effect any thing.
pulsar cradleBOT
small gazelle
We don't know how Shopify is creating/onboarding Connect Accounts