d4ml4n

[quartz star]

Hi. Let me help you with this.

Could you please share the PaymentIntent ID pi_xxx?

[pliant patrol]

pi_3NyA7pLJ92flWX2E1GCJOyLP

this is last

my card is from spain bank

ING

mastercard

i try via put in terminal my card and declined

and i try via no-touch(You understand?) methond and this same

[quartz star]

Here's the exact error: https://dashboard.stripe.com/test/logs/req_UtwuG1qzfT8nkB

It's related to your Terminal location.

[pliant patrol]

🤔

but i yesterday write about activate for my account server-driven for my country (spaint)

spain*

and today i have email from beta support is working

[quartz star]

Your account is in Netherlands, that's why. You need a Stripe account in Spain for this.

[pliant patrol]

but i selling on the world, i must have account stripe for every country? 😮

[quartz star]

If you want to use the Terminal, you will need to have a Stripe account in that country, I believe.

For online payments, you don't, for most cases.

[pliant patrol]

ok i understand

[quartz star]

https://support.stripe.com/questions/stripe-terminal-country-and-currency-availability#:~:text=Readers must be physically located within the country that they are registered to. Readers can only be registered to a location within the country that the device was shipped to or in which the connected Stripe account is registered to in order to process payments in the local currency

[pliant patrol]

is possible to change via support country associated with my account?

summary we have logistic problem, we have company account bank in netherlands

and we create account in NL but we need physical terminal in ES

🤷🏻‍♂️

[quartz star]

I don't know really, it's best to ask support: https://support.stripe.com/?contact=true

[pliant patrol]

ok thanks

[quartz star]

At least you can create an account in Spain and try it out in Test mode.