venkateshjsoft

[mint cave]

Hello! What's up?

[slow mango]

pi_3NxtAVB4yD6nPBkB1QbNtUnk

this particular payment intent is not processed

when I checked logs, it says requires action

I dont understand what kind of action is needed

[mint cave]

Looks like the transaction required 3D Secure at one point, but looks like that worked out fine and then the transaction was declined for another reason.

[slow mango]

but we have not enabled 3D secure for our endpoint

is there a way I can skip 3D secure when I create payment intent?

or is this something based on the card

[mint cave]

Card issuers can require 3D Secure at any time for basically any reason. Your integration needs to handle it, and there's nothing you can do to completely prevent it from happening.

But, again, the 3D Secure piece is not the issue with this payment.

The 3D Secure piece worked out just fine.

The decline here was for another reason entirely.

[slow mango]

do we know the reason?

also plz clarify how can we handle 3d secure

[mint cave]

Yep, the reason is provided in the details on the Payment Intent and the associated Charge. You can access those details via the API or Dashboard.

[slow mango]

okay sure

[mint cave]

And you're already handling 3D Secure by using Stripe.js and the Payment Element.

[slow mango]

I didnt understand

[mint cave]

There is no problem with 3D Secure here.

[slow mango]

how do you say we handle 3d secure already

we have not done any logic to handle 3D secure

[mint cave]

You're using the Payment Element, which handles 3D Secure for you.

[slow mango]

which means we dont need to do anything specially for this

thanks