jumbo74 | Stripe Developers | Page 1

uncut reefBOT Oct 4, 2023, 7:01 PM

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ancient torrent Oct 4, 2023, 7:01 PM

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Are you referring to onboarding information? Identity verification details?

spice juniper Oct 4, 2023, 7:01 PM

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Yeah that's right, for the following account : acct_1MhsxX9B6rEQ2lF2

ancient torrent Oct 4, 2023, 7:13 PM

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And what exactly do you need help with? Are you trying to complete verification via the API (or generating connect onboarding links)?

ancient torrent Oct 4, 2023, 7:46 PM

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If you come back later, you need to read this in detail: https://stripe.com/docs/connect/handling-api-verification

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In particular, you must listen to account.updated events to know when to provide more information

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THen you can use connect onboarding to gather those details:

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https://stripe.com/docs/connect/custom/hosted-onboarding

obsidian remnant Oct 5, 2023, 4:32 PM

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👋

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@spice juniper reopenned here

spice juniper Oct 5, 2023, 4:59 PM

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Hi @obsidian remnant !

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Was saying yesterday that I provided information through the API but it says I still need to provide information that I already provided…

obsidian remnant Oct 5, 2023, 5:02 PM

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Which type of Connected Account? And how did you provide information?

uncut reefBOT Oct 5, 2023, 5:14 PM

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spice juniper Oct 5, 2023, 5:22 PM

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I send the information via the API. As I did for every « Connect account » I have created. But this is the only one with this problem

river gust Oct 5, 2023, 5:28 PM

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Hello! I'm taking over and catching up...

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Generally we can't help with account-specific issues or verification problems here, you would need to contact Stripe support so they can look into the specific issue: https://support.stripe.com/contact/email

#jumbo74