fatimayasmine

[lyric echo]

hi, we don't know anything about how Woocommerce works here, sorry.

[obtuse void]

Failures are in Stripe

[lyric echo]

in the Webhook > Failure part, I have a lot of failures.
if you mean that, those are not Stripe-side failures

a webhook failure means the server we sent the webhook to(i.e. the sever with Woocommerce running on it) returned an error back to us when we tried to send it a message

so the administrator/developer of the code running on the server would generally need to look into that and the logs on their servers

[obtuse void]

Oh so the problem comes from WooCommerce or the Server, right?

[lyric echo]

yes

that is telling you that your server is returning that "database connection" error

[obtuse void]

Ok thank you very much you are awesome! Should I contact my server/host then?

[lyric echo]

I would start with that yes