#heryif

1 messages · Page 1 of 1 (latest)

frigid wyvernBOT
proud arrow
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Do you have a URL where we can reproduce? Do you have a video of the behavior?

marsh sand
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Just a picture - PayPal is missing even though we have integrated it

IMG_7844.jpg
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Others can see it

proud arrow
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To clarify, how many phones exactly are not showing PayPal?

marsh sand
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2 of 3 - is it possible because it’s not working for subs?

#

In our dev mode it is working

proud arrow
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PayPal accepts subscription mode. Of the 2 out of 3 android devices, are they all on the same OS version? You mentioned this was only not working for 13, correct?

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Do you have a Checkout Session ID I can look at for the Checkout Session that isn't showing PayPal?

marsh sand
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No our other android is not 13 either

proud arrow
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Okay, so just some devices are not working and the OS has nothing to do with it. Can you send the Checkout Session URL or Checkout Session ID of one of the failing Checkout Sessions?

marsh sand
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Does that work?

proud arrow
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This checkout Session wasn't created with paypal as an option. You need to make sure to create the checkout session such that it has

payment_method_types: [
"card",
"sepa_debit",
"sofort",
"paypal",
],

marsh sand
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Thank you!!