.abishek

[zealous pier]

Hello

You want https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-consent_collection-terms_of_service

[eager kelp]

ok, thank you

[zealous pier]

Sure

[eager kelp]

is there a way to show cancellation policy for services?

[zealous pier]

You can set things like refund/return policies via https://dashboard.stripe.com/settings/checkout

Otherwise you would probably want to just use custom_text (https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-custom_text) for a cancellation policy

[eager kelp]

would custom_text be ok to show Stripe when there are chargebacks?

i mean agreeable to stripe for chargebacks?

[zealous pier]

Not sure exactly what you mean by that?

You can show whatever you want in custom text

[eager kelp]

sometimes customer purchase a subscription and by the end of the cycle they raise a chargeback, we want to show the cancellation policy as part of the checkout process, since Stripe only has return/refund policy, we may use the custom text to show the cancellation policy. When a customer raises a chargeback, stripe requests the account holder for a cancellation policy, so just wondering if custom text on the checkout page will be acceptable by stripe as proof of cancellation policy

[zealous pier]

Ah I have no idea on that front

[eager kelp]

can custom text include a clickable link? like we can link to our cancellation policy on our site

[zealous pier]

You would want to talk to our Support team about what is deemed acceptable proof of cancellation policy

We only focus on the API here

I don't believe you can provide a clickable link, though feel free to test it to confirm