#erickcom

1 messages · Page 1 of 1 (latest)

violet robinBOT
odd echo
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Hello! It depends on what type of connected account it is. Is it Standard, Express, or Custom?

peak lodge
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custom

peak lodge
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Thanks, I will check that, do you know where on the panel I can change it or only using api?

odd echo
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Also note that when using Custom accounts you should not be using direct charges.

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For Custom accounts you need to change this via the API.

peak lodge
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ok! will do

odd echo
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I don't believe you can change it in the Dashboard.

peak lodge
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one more thing... I was trying to transfer money between sub accounts and I know it's not possible

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then I transfered from subaccount to main account

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but the money it shows it's on hold

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so I can move to the final sub-account that I want to move

odd echo
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What are you trying to build?

peak lodge
odd echo
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Yep, that's expected, funds won't be available immediately, just as they aren't in live mode.

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Can you tell me more about what you're building?

peak lodge
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do you know how long does it take to be available?

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it's a system where I will have multiple subaccounts and I need to be able to transfer funds between the sub-accounts

odd echo
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Can you tell me more about the funds flow and who's involved? It's hard to give you recommendations when I don't know what you're trying to create.

peak lodge
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basically I need to know this (about payouts):

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when I send money from sub-account to main account

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the money now it's on hold... so how long does it take to be available... and... if the autopayout is enabled... if this money on hold will be sent straight to payout -> bank account

odd echo
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For a complex Connect funds flow like this it's not an easy answer, and not really within the scope of what I can help you with here. Have you talked to Stripe support about your use case and asked them these questions about timing?

peak lodge
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I will talk to them now

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you helped me a lot already