#ferret-connect-requirements

1 messages ยท Page 1 of 1 (latest)

meager crowBOT
zenith cliff
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it says pending, but it's been going for over a day. I would also expect it to be faster considering it's in test mode

gentle flame
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Hi ๐Ÿ‘‹

Do you have an example account ID I can take a look at?

zenith cliff
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Sure, give me a moment

zenith cliff
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just got restricted

gentle flame
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Thanks, taking a look

zenith cliff
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it seems like all the new accounts that are restricted say that they need bank account verification

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but I used the valid bank account numbers in the docs

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& there aren't any requirements due, at least from the api

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I'm seeing this here in the stripe logs, but none of that from the api or on the dashboard

gentle flame
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Okay the account ID you sent me appears to be active. I don't know what the rest of these screen shots are for. If you have other accounts you would like me to review please provide the account ID

zenith cliff
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alright

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I'm just confused as to why it says that it's restricted for me

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as well as the API

gentle flame
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I would like to help but I can't with just the information you are providing now

zenith cliff
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I can provide more account IDs, but I'm not sure how they'd assist since it's just more of the same, but here are a few:

acct_1NwYTaFgdKG4vbJ9
acct_1NwYKKFfS4y59CuJ
acct_1NwYFzFd3A4xr4if

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here's a successful one as well:

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acct_1NVoQDCGl4qYx0OL

gentle flame
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I'm seeing all of these going to active after some time. This simulates how our APIs behave to ensure you don't get false sense of timing

zenith cliff
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alright

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They're all still restricted for me at least

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I suppose if they're active then I can probably just use them without issue, at least for testing

gentle flame
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In your Connect table in the Dasbhoard it should list the information required. Do you see anything there?

zenith cliff
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This is what I see

gentle flame
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Yes I see this often in my testing as well

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I have 98 restricted accounts but I've generated 18 that completed onboarding.

meager crowBOT