melarts | Stripe Developers | Page 1

polar havenBOT Oct 2, 2023, 9:47 AM

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upper steppe Oct 2, 2023, 9:51 AM

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Did you try to use another wifi or retry ?

dim shoal Oct 2, 2023, 10:06 AM

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apparently it happens a lot of times

upper steppe Oct 2, 2023, 10:07 AM

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What network are you using ?

dim shoal Oct 2, 2023, 10:09 AM

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what do you mean?

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More information about what our customer says :" The terminal freezes after two hours, and it needs to be restarted in order to use it again. It connects only every other time. The terminal stays completely black and then restarts"

manic quiver Oct 2, 2023, 10:12 AM

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I'd suggest writing into https://support.stripe.com/?contact=true with the serial number of affected readers so we could have a look

#melarts