weellingtonc | Stripe Developers | Page 1

livid aspenBOT Sep 29, 2023, 6:29 PM

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north kelp Sep 29, 2023, 6:30 PM

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What does "as in the image" mean? Can you explain your full question as I wasn't part of that thread

dim kernel Sep 29, 2023, 6:30 PM

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i forggot the image, sorry

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i will try to resume, just one sec

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My big problem is the "BOLETO" payment method, it has an internal deadline of 3 days, so when the payment attempt is made it has not yet validated this internal deadline, so automatically the signature is placed in past_due (when it is "BOLETO") .
I was restricting my users' access as soon as the signature was past_due, the problem again is that the bill automatically stays in past due.
So now I'm going to change that, I'm going to block users when their subscription is unpaid.

I realized that to remain unpaid it was only when the second charge attempt was made, I would like this time to be shorter, like 3 days, tried to charge, 3 days passed, it was not validated, it changed to unpaid, so I wanted to know if this config placed would generate this result.

dim kernel Sep 29, 2023, 6:35 PM

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dim kernel i forggot the image, sorry

this image is wrong, sorry, this one is correct.

north kelp Sep 29, 2023, 6:35 PM

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not sure sorry I don't know much about the Dashboard and it's in another language

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you should work with our support team for help in this: https://support.stripe.com/contact

#weellingtonc