jerz | Stripe Developers | Page 1

summer crescentBOT Sep 28, 2023, 7:24 PM

#

fading sandal Sep 28, 2023, 7:24 PM

#

Hello, can you send me the request ID of a time that you got that error? https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

plush palm Sep 28, 2023, 7:28 PM

#

req_tfZZeWQNr2yOCH

#

in test mode (if that has anything to do with it)

fading sandal Sep 28, 2023, 7:34 PM

#

Thanks for the ID, checking in to what that parameter expects. It may expect a different ID of a related object instead of the file object itself

plush palm Sep 28, 2023, 7:36 PM

#

Thanks ... I did wonder that but the documentation definitely sounded like I was doing the right thing 🤷‍♂️

fading sandal Sep 28, 2023, 7:40 PM

#

Yeah, agreed that the docs definitely seem to say that. Also I see you are using connect but the file is on the same account that you are making the update call from

#

Actually for connect, we may expect you to upload to the platform and then make the update account call as the platform. Will see if I can confirm this, if you have the setup to test this quickly that would be helpful as well

plush palm Sep 28, 2023, 7:41 PM

#

should be able to test quickly

#

It works!

fading sandal Sep 28, 2023, 7:44 PM

#

I was just able to successfully do this on my own express account in test mode so I think that is the intended way to go

#

Nice!

#

I will see if we can update our docs/error message to make that clearer

plush palm Sep 28, 2023, 7:45 PM

#

Thanks, so used to passing the account id in the request optiosn!

#

Thanks for your help

#jerz