#jonasakessonlynkco_13568

1 messages · Page 1 of 1 (latest)

heavy basinBOT
cloud creek
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Hello

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Yep a PaymentIntent would help

upbeat sandal
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From production pi_3NvJ3rEL29J7Defj0FrzwoqL

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You want from test as well?

cloud creek
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Sure but looking at that to start

upbeat sandal
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From test pi_3NvK0iEL29J7Defj02qeNIFW

cloud creek
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Hmm I only see a single 3DS attempt that seems to have timed out for that PaymentIntent in production.

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Can you tell me more about what you mean when you say:

"/v1/3ds2/authenticate" is called twice.

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Where do you see that exactly?

upbeat sandal
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From the network log

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Can we share some session key or something?

cloud creek
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That is all internal stuff and shouldn't necessarily matter. Is something preventing you from completing 3DS?

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Like is the 3DS modal not presenting?

upbeat sandal
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3DS model is presenting for a few seconds but no there is no time to be able to complete

heavy basinBOT
upbeat sandal
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Loading and redirecting

cloud creek
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How are you presenting the 3DS modal here?

upbeat sandal
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Trying to understand why the problem is not reproducing in test environment.

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3DS is embedded in an iFrame. The 3DS is working fine when were for example adding a new card and the client is redirected to a full 3ds page

cloud creek
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Right, it seems like there is some issue here with the iframe presentation. It is possible that it is being rendered twice or something and that is canceling the first attempt and breaking the flow.

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Have you added breakpoints to try and see what is happening in your code client-side?

upbeat sandal
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The content-length in response headers differes between the two calls, not sure if that would matter

cloud creek
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Why are there two calls though

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That is what you want to debug really

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Like that network request should happen when the modal is shown.

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And you are controlling this in your code.