#yaroslav_25808

1 messages · Page 1 of 1 (latest)

gloomy starBOT
bronze void
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Hello

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Payment won't be automatically attempted again unless the Subscription goes into its retry schedule on renewals

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On the initial Subscription invoice you should manually attempt payment again

somber nexus
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ok, just to clarify, automatic retries work only for subscription renewals, but initial payment retry is only manual process, right?

bronze void
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Correct

somber nexus
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Ok last question about renewals, does it also require manual pay if all attempts failed and user changes payment card?

bronze void
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Yes if all your retries have already been used and you still want to charge then you would have to manually trigger the payment attempt.

somber nexus
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thanks, is there way not to expire subscription if first payment fails?

bronze void
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No, it will always expire in 23 hours