#_andriiko

1 messages · Page 1 of 1 (latest)

true orioleBOT
spark notch
mellow loom
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give me a couple of minutes to check

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is it?

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I see, that I can't change this in a test mode

spark notch
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Yes you need to be in live mode in Dashboard to change those settings

mellow loom
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hmm sec

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seems like I can to disable this payment method using this toggle
thank you

spark notch
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Great!

mellow loom
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I am sorry
Have a new question

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I have a stripe customer portal to manage a subscription and there I can see Bank method again(

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Does the customer portal have other settings?
How I can disable the bank acc payment method there ?

spark notch
mellow loom
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As you see this method is disabled

spark notch
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What's the sub_xxx ID for the Subscription you're updating in the portal?

mellow loom
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sub_

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that is a page session I see test_

spark notch
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Checking

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Can you sahre the bps_xxx ID with me?

mellow loom
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where I can find the bps*** ?

spark notch
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Are you creating the portal session via the API?

mellow loom
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guess yes, but I do just a front end part

spark notch
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Hang on

mellow loom
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bps_

true orioleBOT
spark notch
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Checking

shrewd remnant
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👋 taking over for my colleague. Let me catch up.

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sorry for taking so long, but we're trying to look into this, please bear with us

spark notch
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Ok, seems like this is in fact the Link PM which supports ACH/US bank accounts too

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And you do have that enabled in your settings

mellow loom
spark notch
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As stated it's the Link PM, not ACH Direct Debit. I do agree this is confusing and will flag