#monove
mystic kite
The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first.
I'd reccommend reading through this doc https://stripe.com/docs/payments/save-during-payment
As the error notes, you will need to attach the PaymentMethod to a customer before the PaymentMethod is charged to be able to use it again
floral glen
But that payment intent was already attached to a customer (on our platform account)
timber loomBOT
floral glen
We were not saving the card during a payment
It was previously attached to a customer and then cloned
lone pecan
👋 stepping in here as Pompey needs to step away
After you clone a PaymentMethod you should attach it to a Customer on the Connected Account if you are going to re-use it on the Connected Account
Otherwise it is single use and you would have to clone it again from the platform
lone pecan
Yeah but that PaymentMethod was already used with pi_3NuxjB2VHPZxU7K20cVXdbW3
So you can't create a new PaymentIntent and use that PaymentMethod again
floral glen
can we discuss that payment intent. how was a new payment pi_3NuxjB2VHPZxU7K20cVXdbW3 for £75.21 created
like how are there 4 more events to that payment intent if the initial creation of it failed
lone pecan
The creation did not fail for that PaymentIntent. The Charge was declined.
