mkadin | Stripe Developers | Page 1

shy jasperBOT Sep 26, 2023, 9:05 PM

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unique timber Sep 26, 2023, 9:06 PM

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@stuck basalt let's chat here!
just adding this from the main channel:
acct_1JT7fr2SnPVqB4Wp is the acct id

stuck basalt Sep 26, 2023, 9:07 PM

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sounds good! Let me knkow if I can provide any other info or context

unique timber Sep 26, 2023, 9:12 PM

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Is your platform also based in Canada?

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Ah, sorry, I can pull this up.

stuck basalt Sep 26, 2023, 9:14 PM

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Our platform is in the US

unique timber Sep 26, 2023, 9:15 PM

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Gotcha, yep, I see. US platform, CA-based connected account. In this scenario, Instant Payouts is not available. We currently only support Instant payouts if the platform and connected account are based in the same country

stuck basalt Sep 26, 2023, 9:16 PM

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OK gotcha!

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They can't even add a debit card in that scenario?

unique timber Sep 26, 2023, 9:17 PM

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No, as debit cards are only used in the context of Instant Payouts

stuck basalt Sep 26, 2023, 9:17 PM

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ok got it! roadrunner_stripe++ appreciate the help!

unique timber Sep 26, 2023, 9:17 PM

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sure thing!

stuck basalt Sep 26, 2023, 9:18 PM

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I scoured over the help docs and didn't see this restriction -- any place internally where you could put a "add to docs" ticket or something?

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just trying to help the next guy 🙂

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Thanks again!

#mkadin