#flof.fly
1 messages · Page 1 of 1 (latest)
Hi
Can you share a sample PaymentIntent id ?
Hi, do you mean Payments from our clients to Stripe? Or from Stripe to my bank?
The payment that were blocked.
Are you talking about Customer's payment or your account's payouts ?
Account Payouts (sorry wrongly typed)
Here's the email I received:
Please be informed that incorrectly constructed transactions are rejected and returned back to the sender. However, we made an exception as this happened first time.
Please provide to your counterparties the correct information for the transactions. Name of the receiver should be - DipSway OÜ. Payments in question:
Payment ID: 439203 - date: 25.09.2023- amount: EUR 27.87 - Sender: - Receiver information (provided): FLORIAN SABANI - Narrative: STRIPE K6N7L8
Payment ID: 439201 - date: 25.09.2023- amount: EUR 27.98 - Sender: - Receiver information (provided): FLORIAN SABANI - Narrative: STRIPE F4O9M9
I guess they are talking about those two payouts:
- po_1NsFrRL0dSvG8VObST09fwMe
- po_1NrXxZL0dSvG8VOboFMyM3nh
I think you need to check out with Stripe Support for this:
https://support.stripe.com/contact/email?topic=payouts
Already did, ok thank you, hopefully I didn't create a race-condition while creating the second private Stripe account
No worries, you'll get a reply soon.