floppydiscen | Stripe Developers | Page 1

stone sigilBOT Sep 25, 2023, 10:24 PM

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strange lantern Sep 25, 2023, 10:26 PM

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Hello! Currently this isn't something we support through the API

lament gale Sep 25, 2023, 10:26 PM

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Just to provide some context. I have a customer who's been connected through the Connect platform. He did however, already have a Stripe Account. That account has then been connected to the external account. However, there are 3 connected accounts, all with the name of "Greeter ApS" and I want it differentiated when I create the connected account.

strange lantern Sep 25, 2023, 10:28 PM

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Yeah right now it's just not something we have in the API - I can flag it as feedback to the team though!

lament gale Sep 25, 2023, 10:29 PM

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How is the customer supposed to differentiate the connected accounts in the dashboard then? That seems oddly confusing

strange lantern Sep 25, 2023, 10:33 PM

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I know it's not ideal right now - the best option they have right now is just to change it through the dashboard

lament gale Sep 25, 2023, 10:34 PM

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How would they go about that? They don't have access to the "Edit" button.

strange lantern Sep 25, 2023, 10:38 PM

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What kind of connected accounts are you working with? Express? Standard? Custom?

lament gale Sep 25, 2023, 10:41 PM

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Express, to which a Standard account has been connected to (i reckon)

strange lantern Sep 25, 2023, 10:43 PM

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I'm not sure what you mean by "to which a Standard account has been connected to"? Can you clarify?

lament gale Sep 25, 2023, 10:47 PM

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Yes. Using the API, an Express account is created for the customer. The customer then goes through the usual onboarding flow for the Express account. The customer already has a standard Stripe account. Now the newly created and onboarded Express account is shown in the regular Stripe Dashboard, with the other accounts.

strange lantern Sep 25, 2023, 10:53 PM

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Ah I see - the issue is that when they log in as the standard account they see their express account listed and they're not able to edit that name, right?

lament gale Sep 25, 2023, 10:54 PM

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yews

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exactly

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I have to go to bed now. Mind leaving an answer for me, for when I wake up?

strange lantern Sep 25, 2023, 11:01 PM

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yup! I'm trying out a couple of things but I'll respond with what I find

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