db1900

[worldly furnace]

Hello

[spice kite]

context: this is a production env

using prod live keys

[worldly furnace]

That's all a bit too vague to be able to say anything specific

When does this error occur?

What code are you trying to run?

[spice kite]

when our app calls the stripe api to create a customer or account

[worldly furnace]

Does this happen on any Stripe API request you are making?

Or just certain ones?

[spice kite]

any stripe requests

do Stripe API requests in live mode vs test mode differ ?

[worldly furnace]

No

How are you initializing Stripe here?

[spice kite]

we import stripe and have a stripe wrapper that gets initialized on our apps creation

[worldly furnace]

Hmm and you are sure that Stripe is returning this error that you are seeing? I don't think we have an error that states: It looks like there's probably a configuration issue locally

I could be wrong on that

But I've never seen that in one of our errors

[spice kite]

ok, but regarding the second part of it "Network error: A ValueError was raised with error message Invalid header value b'[BEARER_TOKEN_REDACTED]
'"

this is the actual error in our logs:

(Network error: A ValueError was raised with error message Invalid header value b'[BEARER_TOKEN_REDACTED]\n')

[worldly furnace]

Is your wrapper using bearer auth here?

[spice kite]

no, we are using the stripe api key

🤔

[worldly furnace]

And you are using one of our client libraries?

[spice kite]

yeah, correct 🙂

its the python library fwiw

[worldly furnace]

And with your test keys it works just fine?

[spice kite]

correct

[worldly furnace]

Hmmm yeah the keys here really shouldn't have anything to do with things on our side.