network | Stripe Developers | Page 1

normal drumBOT Sep 25, 2023, 4:53 PM

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gloomy cloak Sep 25, 2023, 4:53 PM

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hey, can someone help here?

oak void Sep 25, 2023, 4:54 PM

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Hi 👋

What is your question?

gloomy cloak Sep 25, 2023, 4:54 PM

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i have been trying to reach the stripe support for more than 2 weeks now, with 0 replies

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can you ping them and let me know why is this going on?

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thats extremely unusual and unprofessional

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do you need any identification for the company on platform?

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see this

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for all options its exactly the same

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and that isnt normal

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and emails are not being answered

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@oak void

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company name micromal

oak void Sep 25, 2023, 4:57 PM

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I'm sorry but I cannot help with this

gloomy cloak Sep 25, 2023, 4:57 PM

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is there any one senior you can get here so i can talk to them directly?

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please add the relevant people, because no one is answering

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@tawny harbor @fiery pivot

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can anyone check the above? thanks

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@misty walrus @slate halo

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and i sent an email yesterday, before monday and no replies

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all this is just a very unpleasant experience

tawny harbor Sep 25, 2023, 5:06 PM

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@gloomy cloak Please stop mentioning a bunch of different people. They're all going to tell you the same thing as above. We cannot help you here. You need to talk to Stripe support. You can reach them by filling out the form here: https://support.stripe.com/contact/email

gloomy cloak Sep 25, 2023, 5:06 PM

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but they arent replying @tawny harbor thats why im here

tawny harbor Sep 25, 2023, 5:07 PM

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You need to be patient and wait for them to reply. You should also make sure their reply isn't getting caught in junk mail or some filter.

gloomy cloak Sep 25, 2023, 5:07 PM

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im like "what if i really need something urgent" then what? i can do nothing if that happen, because both chat and call is disabled...

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ok ill check junk

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nope nothing there

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if you can elevate this would be appreciated, thank you

tawny harbor Sep 25, 2023, 5:08 PM

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We can't. This is not Stripe support.

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You need to talk to Stripe support, but they are not here. You are in the wrong place.

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This server is for developers with technical questions about building a Stripe integration.

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