#nimby_09436
young drum
weak crown
Can you share an example event where you're seeing it null?
versed orchid
I'm not sure what would be helpful to send, but one of our developers is seeing a successful payment from the payment link, but our database is not showing the changes expected from our webhook, and the debugging shows that the email field is null. I also see the following entry in postman when getting checkout sessions:
{
"id": "cs_test_b1xhaMgBmyubjhni7UwIwG3adrtlGdEUKycJGhPSfDO5ABhDvsrPJjMn7B",
"object": "checkout.session",
"after_expiration": null,
"allow_promotion_codes": true,
"amount_subtotal": 49900,
"amount_total": 49900,
"automatic_tax": {
"enabled": false,
"status": null
},
"billing_address_collection": "auto",
"cancel_url": "https://stripe.com",
"client_reference_id": null,
"consent": null,
"consent_collection": {
"promotions": "none",
"terms_of_service": "none"
},
"created": 1694478180,
"currency": "gbp",
"currency_conversion": null,
"custom_fields": [],
"custom_text": {
"shipping_address": null,
"submit": null,
"terms_of_service_acceptance": null
},
"customer": null,
"customer_creation": "if_required",
"customer_details": null,
"customer_email": null,
...
weak crown
That checkout session has status: expired so it was never completed
In that case, customer_details being null is expected
We'd need the exact details like what payments (pi_xxx) are causing issues on your end and so on..
Also like the exact event IDs evt_xxx would help
versed orchid
Okay, thank you. I will need to discuss with another team member and return shortly