#paramnesia-subscription-email
ruby ravine
Which setting did you enable in your dashboard exactly for emails?
Are you referring to the successful payment email?
paper hawk
They are at defaults just now in a Test business.
I believe this option : "Send finalised invoices and credit notes to customers" is on by default
I'm more concerned about abandoned payments ... i.e. they go so far - but don't complete payment details submission.
Will they still get an invoice ?
ruby ravine
Ah no. That setting is for send_invoice invoices not charge automatically ones like you have with a subscription
paper hawk
O.k. - I see that mentions "manually" above it. So ... they won't get emails ?
ruby ravine
Correct
You technically could change the collection method for a subscription though: https://stripe.com/docs/api/subscriptions/object#subscription_object-collection_method
But that won't charge each invoice automatically. So up to you
paper hawk
Yeh - it's a subscription which is charged_atuomatically.
Will think on this more. Thanks for you time.
ruby ravine
You can use webhooks to send your own emails when an invoice is finalized
paper hawk
Yes - I'm using webhooks to send emails on 1st successful payment and that's working fine just now. Was just worried about Subscriptions which are abandoned before payment and whether Stripe would send invoices chasing them up (that would be bad!).
solar charmBOT
paper hawk
In this situation where Subscriptions are abandoned, because the user walks away before submitting the details. Is there an established method of cleaning them up ? Because I can see that Stripe tries to take a payment multiple times before giving up.
ruby ravine
That's up to you. What is the desired behavior? You want to cancel them immediately?
paper hawk
I think so yes - as I understand it - I have to finalizeInvoice on the Subscription to get a PaymentIntent and therefore - in the case of abandoned transactions - we still have these Subscriptions for users that did not enter valid payment details. Is there an established way to detect these and clean them up ?
thorny kelp