#jonas3117

1 messages · Page 1 of 1 (latest)

pine elbowBOT
oblique veldt
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Hi! Let me help you with this.

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I am not exactly sure. Why are you asking? What's your use case?

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The best practice is to redirect the customer to the new URL immediately.

mortal mantle
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Which URL do you mean? The no-code customer portal url?

oblique veldt
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No, the Customer Portal URL you create via API

mortal mantle
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In this case we want to send the customer portal link by email and we are not sure if the customer will open the portal today or tomorrow. That's why the question how long the customer can open the URL 🙂

oblique veldt
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That's a bad practice. Instead, please send them a URL to your endpoint, that will create a new session and redirect the customer to a fresh URL every time. Then you don't need to worry about expiry.