gazievstore-account-support | Stripe Developers | Page 1

celest lightBOT Sep 21, 2023, 9:41 PM

#

@onyx wigeon :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

stark cloud Sep 21, 2023, 9:41 PM

#

Ah! Actually, nevermind. I think the best thing to do here is to contact Faceit support directly about this. They should be able to help

onyx wigeon Sep 21, 2023, 9:42 PM

#

Can you do that? There's no answer from tech support.

#

I know Xsolla support can do that, but I paid through you

#

@stark cloud

stark cloud Sep 21, 2023, 9:45 PM

#

No, we can't assist with this. Faceit support will need to be the ones to help here

onyx wigeon Sep 21, 2023, 9:45 PM

#

If anything, I'm not asking for a refund. I basically need to cancel the payment, unlink your payment method.

stark cloud Sep 21, 2023, 9:47 PM

#

This isn't something we can help with. Stripe Support will route you to Faceit support as well, so it's best to work with Faceit on this

#gazievstore-account-support