#dusty_b
1 messages · Page 1 of 1 (latest)
Hi there! Do you have an example of a subscription that was cancelled after the first failed payment attempt? The subscription ID should be sufficient
you mean from production data?
sub_1LsuotF82qnKuo0xybwZ9GYL
The payment failed, then the user deleted their project from our dashboard manually, which cancels the subscription
however attempts continue to be made to capture the payment even though the subscription is cancelled
when i test this same scenario with test clocks it sometimes continues to retry payments and sometimes does not
Okay, yes, I see the deletion request. This deletion request was made with invoice_now: true, which means a final invoice was created
This is the correct way to handle this if you want to charge customers for any accrued usage during the billing cycle.
ah, thank you