carterbryden

[severe pier]

Hmm

What kind of usage aggregation are you using?

If you're using last_ever you could set 0 usage, otherwise you'd need to zero out all previous usage records via set I suspect.

Did you try canceling with proration disabled before the period end?

[raw horizon]

I'm using the max aggregation, and customers manage their subscription through the payment portal, so I guess I'd have to listen for a cancellation webhook and then set clear usage?

[severe pier]

Hmm yes, I would expect so in that case. I assume the cancellation is happening at period end, instead of immediately then?