#kiroolos

1 messages · Page 1 of 1 (latest)

chilly wyvernBOT
bright hollow
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Hello

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Are you asking about a receipt here?

pine stump
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Yup

bright hollow
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Or specifically the Invoiec to be paid

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But we don't send these in test mode to be clear

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So as not to spam folks

pine stump
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i'm just asking why do the email is not being sent with details of the auto payment ?

bright hollow
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Not sure what that means exactly

pine stump
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Receipts is not being sent to email while using "charge_automatically" collection method

bright hollow
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In live mode?

pine stump
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Yup

bright hollow
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Can you share an example that I can look at?

pine stump
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Okay just moment let me check

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in_1Nn0yuA3f1YZJ8ayFJtd6JV6

bright hollow
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Taking a look

pine stump
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i sent the invoice through the dashboard

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Take your time

bright hollow
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You have to enable "Successful payments" for these receipts to get sent automatically

pine stump
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Oh

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Thank you