suggestion1837 | Stripe Developers | Page 1

woven roverBOT Sep 21, 2023, 1:53 AM

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tough wind Sep 21, 2023, 1:54 AM

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Not input but you can create a PaymentMethod, then use the PaymentMethod to an Invoice

vale mural Sep 21, 2023, 1:57 AM

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I already have default payment method, but there are nothing in invoice.

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tough wind Sep 21, 2023, 1:59 AM

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Can you share the Invoice Id? in_xxx

vale mural Sep 21, 2023, 2:00 AM

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in_1NscBgIX9E6NiiqiEAGKTj8x

tough wind Sep 21, 2023, 2:05 AM

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Looking..

tough wind Sep 21, 2023, 2:23 AM

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Um that test clock is stopping at the finalization time

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Can you advance the clock a little bit?

vale mural Sep 21, 2023, 2:28 AM

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I create new customer who don't have test clock, but it is not working.
in_1NscbFIX9E6Niiqib4ofKX0Q

tough wind Sep 21, 2023, 2:35 AM

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That one doesn't have a default payment method

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can you use the previous Invoice but advance the test clock a little bit more?

vale mural Sep 21, 2023, 2:39 AM

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I did

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after a hour.

tough wind Sep 21, 2023, 2:55 AM

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HI, just to test, can you reproduce with another completely different Invoice / Subscription with a different test clock

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Could you elaborate why are you creating an Invoice separately to a Subscription?

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Is it an extra payment you want to attach to a Sub?

vale mural Sep 21, 2023, 3:05 AM

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we need to increase quantity. But quantity must increase when user paid

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but pending update subscription of your features only support card payment

tough wind Sep 21, 2023, 3:08 AM

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How did you increase the quantity?

vale mural Sep 21, 2023, 3:09 AM

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we add extra_seats to metadata

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and then call subscription update in invoice paid event

tough wind Sep 21, 2023, 3:15 AM

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I see you are updating the Invoice Item

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So the timeline is:

Create a Subscription
Create an Invoice belongs the that Sub
Add an Invoice Item to the Invoice
Finalize the Invoice

After this, you expect the Invoice will be automatically attempted, but it wasn't

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Correct?

vale mural Sep 21, 2023, 3:23 AM

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invoice status is open, we are not using automatically charege in extra quantity so, we don't know when user paid invoice

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Only user can purchase extra quantity, after subscribe plan

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So only for extra quantity

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Timeline is

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So the timeline is:

Create an Invoice belongs the that Sub
Add an Invoice Item to the Invoice
Finalize the Invoice

tough wind Sep 21, 2023, 3:28 AM

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Okie so when you create an Invoice, you have the choice to pass in auto_advance = true or not

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Checking multiple Invoices you tried with the Sub sub_1NsNAgIX9E6NiiqiYPkwHWhL, I see

https://dashboard.stripe.com/test/logs/req_S1l4TkwIa9qmPo created with auto_advance = true, then it's automatically attempted
All other Invoices, for example https://dashboard.stripe.com/test/logs/req_eodg3vRatRbqF3, don't specify auto_advance, so its default value is false. and it won't attempt

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Auto Advance is explained here https://stripe.com/docs/invoicing/integration/automatic-advancement-collection

Automatic invoice advancement

Learn how Stripe Invoicing handles automatic advancement and collection.

woven roverBOT Sep 21, 2023, 4:01 AM

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vale mural Sep 21, 2023, 4:47 AM

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tough wind Is it an extra payment you want to attach to a Sub?

I don't know what do you mean 😅

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Is it related to auto_advanced and payment info?

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and I try to test about HI, just to test, can you reproduce with another completely different Invoice / Subscription with a different test clock

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the result is same...
in_1NsepRIX9E6NiiqiJbWrDAec

tough wind Sep 21, 2023, 4:54 AM

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tough wind Checking multiple Invoices you tried with the Sub sub_1NsNAgIX9E6NiiqiYPkwHWhL, ...

Can you open 2 links here and look at the parameter?

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Your newest Invoice also didn't specify auto_advance, so it is not attempted

vale mural Sep 21, 2023, 4:55 AM

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auto advanced true is just test

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to resolve issue

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we are not using auto_advanced mode

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we don't want to charge automatically only for extra quanity

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we only use auto charge only for recurring cycle.

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I can see payment info in invoice dashboard. but page can't see payment info is it normal operation?

tough wind Sep 21, 2023, 5:00 AM

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Sorry can you elaborate what do you want to achieve? I thought you want the Invoice to be attempted and charged

vale mural Sep 21, 2023, 5:01 AM

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I want to see payment information in below image about invoice page.

tough wind Sep 21, 2023, 5:01 AM

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Is that the Hosted Invoice Page?

vale mural Sep 21, 2023, 5:01 AM

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yes

tough wind Sep 21, 2023, 5:02 AM

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Ah I see. Yes that's not supported for now unfortunately. we have similar asks in the past

vale mural Sep 21, 2023, 5:02 AM

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there are any alternative?

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this is inconvenient for customer

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they alway input payment information, even if they already paid before

tough wind Sep 21, 2023, 5:04 AM

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Yes but in the timing you show this page to the user, it's already for asking them to input a new card. If you want them to use the previous card, just auto_advance and let the Invoice attempted by itself

vale mural Sep 21, 2023, 5:17 AM

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Will the payment information be linked only when I finally try to make the payment?

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we don't want overdue...

tough wind Sep 21, 2023, 5:20 AM

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It's linked already, it's just not attempted if you don't auto_advance, and not displayed in Hosted Invoice Page

vale mural Sep 21, 2023, 5:21 AM

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if I turn on the auto_advance, can it see in Hosted Invoice Page?

tough wind Sep 21, 2023, 5:26 AM

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No, but the Invoice will be paid immediately

vale mural Sep 21, 2023, 5:27 AM

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if the card need 3d secure.. it will be fail?

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and.. What happens over time when subscription status is incomplete_expired?

#suggestion1837