nickdnk | Stripe Developers | Page 1

trim inletBOT Sep 20, 2023, 1:12 PM

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hoary pendant Sep 20, 2023, 1:12 PM

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That's a PaymentAttempt obj

pastel pagoda Sep 20, 2023, 1:12 PM

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I've not seen this before

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Shows up in an error log

hoary pendant Sep 20, 2023, 1:13 PM

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I don't think we document it as we don't expect anyone to use this for anything. It's similar to SetupAttempts
https://stripe.com/docs/api/setup_attempts

It's been here for a while afaik

Stripe API reference – SetupAttempts – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

pastel pagoda Sep 20, 2023, 1:13 PM

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Hmm. See req_xefa2HzRbi1Gmm

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Seems to be coming from a client, which indicates the Stripe client SDK

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yeah it's stripeJS

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Why would this be happening?

hoary pendant Sep 20, 2023, 1:15 PM

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unsure, when exactly are you seeing this? Can you share the relevant code?

pastel pagoda Sep 20, 2023, 1:19 PM

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Hold on

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I genuinely don't know

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It's a direct-to-stripe request from stripe.js

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so I can't trace from where it's coming

hoary pendant Sep 20, 2023, 1:21 PM

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No worries, taking a look

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The endpoint is /pi_3NqfqQIRviNLId5i0TOSIzXd/source_cancel so seems like 3DS/Redirect related

pastel pagoda Sep 20, 2023, 1:22 PM

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yeah that doesn't really help me

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😄

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I only use PaymentMethods in the Stripe JS library

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Never sources

hoary pendant Sep 20, 2023, 1:23 PM

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yeah it's not on your end, these requests are made by Stripe.js when 3DS is prompted (the whole redirecting to issuer site for auth and back)

pastel pagoda Sep 20, 2023, 1:23 PM

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Okay

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Something worth investigating perhaps since it shows up as an error on my end

hoary pendant Sep 20, 2023, 1:24 PM

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yup, looking into it

dire aspen Sep 20, 2023, 1:28 PM

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it's an internal object. It relates to Sources only because we used to implement 3D Secure as using Source objects internally, and recently we're migrating that to PaymentAttempts as another internal system.

The URL /source_cancel is what happens when you click the little "x" on the 3D Secure popup from stripe.js, and I think a few other contexts.

Ultimately these are all internal details that don't really matter. Was there a merchant-facing problem you're seeing?

pastel pagoda Sep 20, 2023, 1:29 PM

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Alright. No, I don't think it caused any real problem, I was just wondering since we usually don't have errors in the API log except for some I expect and code around.

dire aspen Sep 20, 2023, 1:31 PM

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yeah ultimately our various hosted surfaces and libraries make various internal API calls, unfortunately a lot of them can leak through various logs

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looking at that PaymentIntent and that error, what actually happened is an error in the 3D Secure protocol, looks like a timeout on the challenge

pastel pagoda Sep 20, 2023, 1:32 PM

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Okay

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No problem then

dire aspen Sep 20, 2023, 1:32 PM

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it's hard to say more than that but I see that basically the customer had a few retries on that PaymentIntent and eventually made their payment

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probably they had some problem doing 3DS with their bank initially

pastel pagoda Sep 20, 2023, 1:33 PM

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All good

#nickdnk