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Hello there
Yes you can set this yourself via the Customer's billing_address
We discuss this here: https://stripe.com/docs/tax/customer-locations in terms of how the location is "calculated"
For US/CA though you need country and postal
Or you can set IP on the Customer object as well
if I set IP on the customer object would that let US / CA infer a country / postal code?
or is that only for non US / CA?
Doesn't really work like that... IP is fine for anywhere in terms of calculating tax but we wouldn't provide you with country/postal based on the IP
I guess more what I'm asking, is if we have a customer who currently is marked as "unrecognized_location" but we have an IP address on file for them via other methods, could we add that to their customer object, and stripe would then start recognizing that and allowing us to charge tax?
and would that work if the IP was inside of the USA or Canada?
Yep should work just fine if you update with a valid IP
got it, that's helpful to know, thank you
would there be any harm in adding an IP to all of our customers? Even those that have addresses on file?
do things conflict?
There isn't any harm, no. You can see based on the doc above the hierarchy for how location is determined
Meaning we would use the address before the IP if it is available
@frozen acorn do you know what IP dataset stripe uses for location determination here? I just tested this with a user and stripe is saying the user is in oregon, however online tools are saying they're Wisconsin
I don't know the answer to that, no. That's something you would have to ask our Support team via https://support.stripe.com/contact/login
okay, thank you very much
Sure