.samush | Stripe Developers | Page 1

cloud oreBOT Sep 18, 2023, 9:34 AM

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lunar ridge Sep 18, 2023, 9:34 AM

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Hi there!

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The error message looks pretty clear to me: your Stripe account is disabled, so you cannot accept live charges.

twilit fulcrum Sep 18, 2023, 9:35 AM

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how can i enable my stripe account?

lunar ridge Sep 18, 2023, 9:36 AM

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Can you share your account ID (acct_xxx)? It's at the top of this page: https://dashboard.stripe.com/settings/account

twilit fulcrum Sep 18, 2023, 9:37 AM

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acct_1NifmrBKwxX2o1cJ

lunar ridge Sep 18, 2023, 9:42 AM

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Not sure, for this type of questions I recommend asking Stirpre support directly: https://support.stripe.com/contact

twilit fulcrum Sep 18, 2023, 9:44 AM

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I ask support 4 days before and no one has responded to me yet, I have 50 customers waiting this week alone to make this payment, it's quite urgent, within how many days do they respond?

#.samush