educatedthug | Stripe Developers | Page 1

viscid jungleBOT Sep 18, 2023, 9:27 AM

#

serene plume Sep 18, 2023, 9:27 AM

#

Hi there!

#

What do you mean by "email on a srouce"?

#

Maybe you can share the object ID you are trying to modify?

#

@tardy tendon let's chat here

tardy tendon Sep 18, 2023, 9:31 AM

#

Okay here

tardy tendon Sep 18, 2023, 9:31 AM

#

serene plume <@850341027167731733> let's chat here

Got it

#

I’m trying to update the customers email here. How do I do this ?

serene plume Sep 18, 2023, 9:33 AM

#

You can see an example of this here: https://stripe.com/docs/api/sources/update?lang=cli

tardy tendon Sep 18, 2023, 9:34 AM

#

I have tried. I don’t know how to edit the email part alone

serene plume Sep 18, 2023, 9:35 AM

#

Something like this:

stripe sources update src_xxx \
  -d "owner[email]"=foo@bar.com

tardy tendon Sep 18, 2023, 9:49 AM

#

Got this

serene plume Sep 18, 2023, 9:53 AM

#

I just deleted your message, it contained your secret key

#

I strongly recommend you to roll your secret key now, since this is a public channel

#

This is covered here: https://stripe.com/docs/keys#rolling-keys

tardy tendon Sep 18, 2023, 10:11 AM

#

Okay

tardy tendon Sep 18, 2023, 10:20 AM

#

serene plume Something like this: ``` stripe sources update src_xxx \ -d "owner[email]"=foo...

#

You mean this instead?

serene plume Sep 18, 2023, 10:22 AM

#

If you try this what happens exaclty?

stripe sources update src_xxx -d "owner[email]"=foo@bar.com

tardy tendon Sep 18, 2023, 10:24 AM

#

I got this

viscid jungleBOT Sep 18, 2023, 10:25 AM

#

serene plume Sep 18, 2023, 10:25 AM

#

Again I would recommend to delete that image and roll your secret key, it's possible to read it...

tardy tendon Sep 18, 2023, 10:28 AM

#

I rolled it already

#

This is the old key

olive mica Sep 18, 2023, 10:34 AM

#

just trying it on my account and it seems to work well.

tardy tendon Sep 18, 2023, 10:37 AM

#

#

Now I got this

#

I’m sorry if my questions sound somehow, I’m a novice at this thing and stripe customer service asked me to do it, regarding a refund with my customer

#

@olive mica

olive mica Sep 18, 2023, 10:42 AM

#

yeah I'd push back and ask them to change it really, not reasonable for us to ask you to use CLI specifically.

#

but anyway it's because you need to make the call in livemode using your livemode API key instead.

#

not sure immediately how you do that in CLI(I usually would recommend never doing that), looking now....

tardy tendon Sep 18, 2023, 10:43 AM

#

tardy tendon

After this command, I added —api-key sk***** at the end

#

And it still didn’t work

olive mica Sep 18, 2023, 10:44 AM

#

what does "didn't work" mean, what specific error message did you get?

tardy tendon Sep 18, 2023, 10:50 AM

#

Sources is not recognized as an internal or external command, operable program or batch file

olive mica Sep 18, 2023, 10:52 AM

#

hard to say without seeing the exact command, that sounds like a typo or a shell issue.

```stripe sources update src_xxxx -d "owner[email]"=foo@bar.com --api-key="sk_live_xxx"`

works for me.

tardy tendon Sep 18, 2023, 11:10 AM

#

I think it worked.

#

Is their a way to confirm.

#

Actually I refunded a payment to a customer who paid via ach credit. And according to stripe rules, if a customer pays via ach credit, and I issue a refund, the customer will be contacted via email to provide their bank account details where they want the refund to be deposited.

#

In my case, the customer didn’t get an email from stripe. So stripe rep asked me to update the email of the customer on the source

olive mica Sep 18, 2023, 11:13 AM

#

yep, that is how refunds on ACH Credit work, and yes, makes sense

tardy tendon Sep 18, 2023, 11:14 AM

#

Is there a way to resend that email to the customer now

#

Or only the stripe rep can do that?

olive mica Sep 18, 2023, 11:18 AM

#

I don't know sorry. I'd ask Support.

#educatedthug