#saurav2354
tame pine
amber sage
Hi. I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact
loud crypt
yes i have technicall questions only
i am using payout api for payout money to connect account
but its showing insuffiect balance
amber sage
That means the account has insufficient balance. You can use Balances API to get the balances https://stripe.com/docs/api/balance/balance_retrieve?lang=curl#retrieve_balance
loud crypt
available banace is there
in balance api
{"object":"balance","available":[{"amount":38986,"currency":"eur","source_types":{"card":38986}}],"connect_reserved":[{"amount":0,"currency":"eur"}],"livemode":false,"pending":[{"amount":204381,"currency":"eur","source_types":{"card":204381}}]}
amber sage
Is this the platform's balance or connected account's balance?
loud crypt
platform balance
amber sage
You shoulud check the connected account's balance if you want to create a payout on the same connected account.
loud crypt
but how can i distribute my plateform balance to connected account
i needt o do first eransfer and then payout?
amber sage
You can transfer funds from platform to connected account https://stripe.com/docs/api/transfers/create?lang=curl#create_transfer
loud crypt
amber sage
You can only transfer funds if the platform and connected account are in the same region
loud crypt
how to get test creds for eur account any link for that?
bank account deatils aslo need for eur
loud crypt
its showing invalid bic number when create account
amber sage
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request