#dazzling_seahorse_98147

1 messages · Page 1 of 1 (latest)

mortal gullBOT
hexed zephyr
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Hi there, have you reached out to Rezio ?

ebon mountain
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yes, rezio informed that my account has issue

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I have no idea what to do next or what information that I should submit

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And no idea why I do not meet the Term of services (Stripe)

hexed zephyr
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The page says you should check your email and reach out to Support

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Have you talked to support?

ebon mountain
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yes, but there's nothing show. I've checked spam or email.

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I tried to reach out support.

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No one response back.

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I've sent email to support since 12 Sep.

hexed zephyr
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Hi. I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

I'd suggest you to reach out to support again

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

ebon mountain
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Okay, I understand what your team need to focus. But I give up on trying to reach out support and tried twice reaching them and only get auto-bot response in 24/7. In fact, there is no response back. Then, it's fine and if's possible, in technical, please kindly delete my account permanently.

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Thank you

hexed zephyr