#sharda_02153

1 messages · Page 1 of 1 (latest)

real riverBOT
west dirge
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Hello, where are you seeing this amount due?

unborn hamlet
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Please let me share screen recrding with you

west dirge
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The server is busy, if you can send a screenshot of just the result first it may be quicker for me to help with

unborn hamlet
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When user completes the transaction and redirects to their plan page the get option to download invoice

The invoice amount is paid but it still shows the amount due.
After user click on the blue text pay invoice it redirect on stripe receipt where it says paid

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Is there any way I can show amount paid instead of amount due?

west dirge
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Can you send me the ID of the invoice (in_1234)

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I am not sure if our invoice PDFs update like that but can check

unborn hamlet
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A8F51325-0001

west dirge
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Uh sorry, that is a different kind of invoice number. I'm looking for the Stripe object ID that starts with in_

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If you go to the invoice's page in your dashboard that Id should be in the URL

unborn hamlet
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in_1NqbNbSBBtImW7ZLRMjiUNiC

west dirge
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Thank you!

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Ah yeah unfortunately it looks like the PDF is just for the initial open invoice. We don't currently regenerate it when the payment is paid

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Just checked with the paid invoices on my account and they are behaving the same way as well

unborn hamlet
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I see.

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Isn't there any way we can show receipt at first time instead of invoice?

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It might a bit confusing for users

west dirge
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Good question, looking in to that

unborn hamlet
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Anything for me

west dirge
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There is a receipt URL on the Charge object (Invoice has a PaymentIntent which will have this Charge object). I think it may be to a different kind of receipt, but have not been able to test. Would you mind checking this URL on your existing invoice to see if it would be usable for your usecase? https://stripe.com/docs/api/charges/object#charge_object-receipt_url

unborn hamlet
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Thank you