denis.vithani

[tight forge]

👋 happy to help

[sinful terrace]

Hi

[tight forge]

as per the error message you need to follow the instructions in the https://stripe.com/docs/india-exports guide

if you have questions about something specific there you can refer to https://support.stripe.com/?contact=true they are better equipped to help guide you through the different steps

FWIW, are you creating a Customer Object?

[sinful terrace]

hello, i am still confuse here.

what should i need to do here? what document need to upload. everything is upload and verified.

then why its not working?

[tight forge]

are you creating a Customer Object?

[sinful terrace]

stripe checkout is also not working.

[tight forge]

are you passing the name and the address of the Customer?

[sinful terrace]

why should i pass the name and address, i am using your stripe check outlink.

customer fill their detail

[tight forge]

what you showed in the screenshot is the PaymentElement

this only collects payment info

[sinful terrace]

its after filling detail.

[tight forge]

you need to also use https://stripe.com/docs/elements/address-element

to get the Customer's name and address

[sinful terrace]

now i have a different error

[tight forge]

who's your destinated customers?

[sinful terrace]

all over the world..

https://foxlyme.com

this is my product , and i want stripe to collect payment for this service.

[tight forge]

in India you can't present a payment in USD

for indian customers

[sinful terrace]

outside india customer also can not able to pay due to indian export things.

what is the solution here? i don't have any other currency option.

[tight forge]

actually what you just did is that you're passing a Customer with an Indian address

so I think the best path here is the following

[sinful terrace]

ok go on

[tight forge]

1- Collect Name and Address information
2- Create the Customer
3- Based on the Customer's country either create a Payment Intent in USD or in INR

4- Collect Payment Information

[sinful terrace]

ok let me try it

[sinful terrace]

is that a rule or somethings, that indian owner can not collect payment in USD ? becuase i can not able to do usd to inr as per address things.

[wind vine]

Yes it is part of RBI regulations as far as I know https://stripe.com/docs/india-recurring-payments?integration=subscriptions#webhooks

[sinful terrace]

@wind vine @tight forge i have checked everything. Rozerpay can do this without any issue.

There is no rule that indian owner can not collect payment via USD from indian credit card or debit card.

[wind vine]

Apologies if I was mistaken there

I would reccommend talking to our support team about this, they know more about payment rules for India https://support.stripe.com/?contact=true