#peter_40675
feral oracle
Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
feral oracle
What is the issue ?
flat bluff
see i discribe what the issue is
first i create intent with 1000 amount with 400 application_fee
now i capture it and then refund it
so, connect account will going -4 (-400)
feral oracle
yes that's expected
flat bluff
i want only refund amount which going to connect account
application_fee not refundable and also not deduct from connect account that's what i want
feral oracle
Checking...
flat bluff
kkk
main dewBOT
kind finch
Let's rephrase it and get some clarity
You have that payment and it worked like this :
The Customer was charged £12.00
The Connected Account received £8.00 (they recieve a Transfer of £12.00, and then a fee of £4.00 is taken from them)
Your Platform received £4.00 minus the Stripe fee.
Now you are doing a refund. Whom do you want to get which exact amounts, exactly?
flat bluff
The Connected Account received £8.00 -- Only this 8 was refundable
12 - 8 = 4 (4 is application_fee right ?) ==> then this fee will not refundable which i want
kind finch
I don't know what you mean by the word 'refundable' in this context.
flat bluff
bruh
flat bluff
i want to refund which i already payout in connect accounts
kind finch
ok. So let's dig in.
for that example, you have three parties, the Customer, you(the Platform), and the Connected Account
what do you want each party to recieve/lose when doing this refund?
flat bluff
ok then
Customer pay £12,
me(Platform) Recived £4,
Connected Account Recived £8
Now i want to only refund £8 to customer from Connected Accounts
kind finch
ok. So the customer paid your business £12, and you are giving them a refund of only £8, correct?
and you want that £8 to come from the connected account and not your platform?
flat bluff
yes like that
kind finch
well if that's what you want than I believe that is done by:
call the Refunds API with amount:800, reverse_transfer:true, refund_application_fee:false
(since the Transfer will be reversed proportionally to the partial refund amount).
kind finch
Do you have some IDs I can look at?
flat bluff
Yes sure there is
- create account - req_e0D9x0meLeQkBR
- Payment Intent create -- req_JrOklBQZO3FgoE
- Capture Payment -- req_VsTZuoikCytPMF
- Refund -- req_p0PuLrD2FQYejW
kind finch
you did not pass amount:800.
req_p0PuLrD2FQYejW did not pass any amount, so it's just refunding the full £12 to the customer and reversing the £12 transfer the connected account recieved(leaving them -£4 because that amount had already had an application fee deducted from it).
flat bluff
Nope
kind finch
yep.
kind finch
that is not valid ?
I said earlier to
call the Refunds API with amount:800, reverse_transfer:true,
and that code doesn't do that.
kind finch
can i pass amount?
flat bluff
ok i've check just min
thanks karllekko
all working now im just curious about what is that total volume
kind finch
it's the total volume of money that has processed through that account, such as the 12 pound transfer it recieved.
kind finch
8 is the net amount yes, but look at https://stripe.com/docs/connect/destination-charges#flow-of-funds-app-fee which shows how it works at the granular level, the account recieves 12 and then 4 is taken back.
it's just how we account for it in that field in the Dashboard I suppose. That's not an area my team deals with since it's not directly about the API.
flat bluff
okay now understood, happy with your conversation