#rogeryang_popchill
nova arrow
Hi! Let me help you with this.
lapis sorrel
Hi @nova arrow
nova arrow
I don't really understand the second part of your question. Could you please elaborate?
our platform account needs to be set to a payout mode to avoid automatically transferring order amounts to the Connect account.
lapis sorrel
We just wanna know that if we set as the default payout mode auto, will it affect our sc&t flow?
at this page, we set our platform's payout plan as auto
will it cause the money that we charged, automaticly transfer to the connect account?
becuase we want to use sc&t mode to hold the money for a while, when the order is complete, then we transfer the money to the seller
Is it clear enough to explain?
nova arrow
Payout is sending funds into a bank account
Transfer is sending funds to a Connected Stripe account
lapis sorrel
Yes, but your presales said that it will affect our "transfer"
In our case, I think the setting of the payout auto or manually should not affect the connect account's under our platform transfer our payout?
let me give an example
A checkout session
9/1 we authorized
9/4 we captured
nova arrow
It might affect the Transfer in the way that the funds that you planned to Transfer were already paid out to your bank account, so there's nothing to Transfer anymore.
lapis sorrel
gosh, that's what I worried about
so it might caused that we have no money in our stripe account to transfer, right?
nova arrow
Correct
lapis sorrel
thanks
nova arrow
Happy to help!
vagrant fernBOT