andrewtatetopg2023 | Stripe Developers | Page 1

gray wagonBOT Sep 15, 2023, 7:04 AM

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brave verge Sep 15, 2023, 7:05 AM

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This means that the card is declined by the issuer or radar rules (if your account set up any)

restive storm Sep 15, 2023, 7:05 AM

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How do i fix it?

brave verge Sep 15, 2023, 7:06 AM

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Can you share the Payment Intent ID (pi_xxx) or Checkout Session ID (cs_xxx)?

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If the card is declined by the card issuer, there is no way to fix it as the bank declines it

restive storm Sep 15, 2023, 7:07 AM

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brave verge Can you share the Payment Intent ID (pi_xxx) or Checkout Session ID (cs_xxx)?

Where can i check this? Im new for this

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I found it

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pi_3NqVyaBe6GeYmOE20kP4JhGX

brave verge Sep 15, 2023, 7:13 AM

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Thanks for sharing! In https://dashboard.stripe.com/payments/pi_3NqVyaBe6GeYmOE20kP4JhGX, it shows that the bank declined the payment. Stripe has no visibility why the bank declined it. I'd recommend having your customer to reach out to his/her bank to check why this decline happened

restive storm Sep 15, 2023, 7:14 AM

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Okay thank you

#andrewtatetopg2023