dusty_b | Stripe Developers | Page 1

ebon marshBOT Sep 14, 2023, 3:50 PM

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old monolith Sep 14, 2023, 3:51 PM

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Quick question - did you mean the payment_intent.payment_failed webhook isntead? customer.payment_failed doesn't exist

finite sage Sep 14, 2023, 3:51 PM

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sorry, invoice.payment_failed'

old monolith Sep 14, 2023, 3:52 PM

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Gotcha - I believe if 3DS is needed then the invoice.payment_action_required event is what'll be fired, not the invoice.payment_failed event

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Let me just double check really quick though

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Ah looks like I was wrong - you'll get both events if 3DS is needed

finite sage Sep 14, 2023, 4:07 PM

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hmmm, ok

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but will it retry the payment?

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we've set stripe to retry failed payments 5x times and then cancel the subscription

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will that happen in the case of them not taking action on 3Ds?

old monolith Sep 14, 2023, 4:09 PM

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I believe it'd still retry (because sometimes customers will change their default payment method and a retry would result in payment succeeding)

#dusty_b