ayye_plus | Stripe Developers | Page 1

grizzled baneBOT Sep 14, 2023, 2:21 PM

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onyx coral Sep 14, 2023, 2:22 PM

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Generally that just means the customer hasn't completed payment

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Can you send some payment intent id's so I can take a look?

median socket Sep 14, 2023, 2:23 PM

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Sure! Appreciate your help!

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pm_1NlYAdGDW5CVzHx10bEGvgzP

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pm_1NmKeKGDW5CVzHx1XibEZx1S

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pm_1NmyWeGDW5CVzHx1jnB4vVZj

onyx coral Sep 14, 2023, 2:24 PM

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Those are payment method id's. Payment Intent id's start with pi_

median socket Sep 14, 2023, 2:26 PM

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Sorry, one moment

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pi_3Nq1y1GDW5CVzHx11tSqq7VS

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pi_3Nq5VUGDW5CVzHx11dOq4MTo

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pi_3Nq6I8GDW5CVzHx11k8X5P1M

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I see for these it says "PaymentIntent status:
requires_confirmation"

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We weren't having any payments come back with this until a couple of days ago. What can be done for the customer to provide this confirmation?

onyx coral Sep 14, 2023, 2:28 PM

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Strange that this wasn't happening until a few days ago. PaymentIntents have always required confirmation since we built them. If you can share an example from a few days ago I can look

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But recommend you read https://stripe.com/docs/payments/paymentintents/lifecycle

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Payment Intents always require confirmation

median socket Sep 14, 2023, 2:41 PM

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I don't see pi_ for completed payments

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My developer who has done this integration just said "the payment intent its just created but not confirmed"

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Looking at the code I do not see a parameter being sent that indicates we want to do a paymentintent. Given the resource you shared, it sounds like this step is generally skipped for this type of application.

onyx coral Sep 14, 2023, 2:43 PM

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You can't process a payment unless you confirm it

median socket Sep 14, 2023, 2:44 PM

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It sounds like programmatically this is confirmed though.

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We have several payments currently waiting for a confirmation and I do not know how to provide that confirmation for existing paymentintents, or to make sure payments don't get stuck in this confition going forward

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It sounds like my developer might know what to do here

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"A payment intent is confirmed after it is created from what I see, so we can confirm them all

And for future payments I have to add this code and they should now show as successful payments"

onyx coral Sep 14, 2023, 2:55 PM

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You call this endpoint to confirm a payment intent: https://stripe.com/docs/api/payment_intents/confirm

Stripe API reference – Confirm a PaymentIntent – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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If you want to confirm on creation, you need to pass this: https://stripe.com/docs/api/payment_intents/create#create_payment_intent-confirm

Stripe API reference – Create a PaymentIntent – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

median socket Sep 14, 2023, 3:03 PM

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Thank you for your help

#ayye_plus