#venkateshjsoft
rancid iris
verbal lichen
Hi what issue are you facing?
long stirrup
Hi
I want to setup a push notification on stripe, whenever stripe sent payment email to the user
we want to know whenever stripe sent email to the user for the payment reminder for our internal logic
verbal lichen
Yeah. Have you seen https://stripe.com/docs/webhooks and https://stripe.com/docs/webhooks/quickstart for how to set up a webhook?
long stirrup
I know how to setup webhook, but im nto sure how to link webhook with payment reminders
i want this webhook to reach out server only when payment notification sent to user
is my requirement clear?
verbal lichen
We don't have webhook events for when we email customers
long stirrup
is there any other solution for this?
we want to sent to payment collection agency if user not paid after 3 attempts
verbal lichen
Well you can listen for payment attempts and keep track of payment count on your end
long stirrup
how can I listen the payment attmpts
first time payment is happening via our UI, so we have the control
but subsequent payments are happening directly on the Stripe
verbal lichen
Are these invioces?
long stirrup
we have 3rd party service (zuora) for managing our subscriptions
first time we call stripe directly to collect the premium fee
during renewal process, zuora calls stripe to collect the payments from the user
we want stripe to send notification to us whenever stripe sent the payment notification to the user
for e.g. if user didnt pay first attempt, we want to retry payment again after one day upto 3 attempts
we want to receive notification whenever stripe sent notification to the user
verbal lichen
Does Zuora use Invoicing within Stripe?
long stirrup
no
long stirrup
yes
verbal lichen
Do you have an example payment intent id that was retried handy? I just want to see exactly what Zuora is doing so I can recommend the right event(s) to listen to
They're a 3rd party integration so I'm not familiar with what they do
long stirrup
okay i understand