#fransisca_11728
heavy plume
hollow narwhal
Hello! Do you happen to have an example event ID that I can take a look at? (Just want to see what setup you have currently for you webhook endpoints)
dawn sleet
Can you show me what event ID look like? Just want to make sure I'm sending you the correct thing.
hollow narwhal
If you go to this link in the dashboard (https://dashboard.stripe.com/test/events) you can grab one of the event IDs there (should be of the form evt_xxx)
hollow narwhal
Yeah that works - let me take a look and see what's going on
dawn sleet
Thank you
hollow narwhal
Yeah so you've got two endpoints that are the problem:
- https://dashboard.stripe.com/webhooks/we_1NjwmRHmubqtBEz62rYkCyJm -> It looks like this endpoint has logic to retrieve the event and those requests are failing (you're getting errors like
Invalid request. Webhook could not be processed. No such notification: 'evt_123'). I'm not familiar with the plugin you're using, but it seems like that webhook endpoint is tied/configured to the wrong account so the requests aren't being made on the account that actually has the event. - https://dashboard.stripe.com/webhooks/we_1NmThqHmubqtBEz6MPpVJAr6 -> This endpoint was automatically disabled because it was having issues, but before it was disabled it looks like it was failing because signature verification was failing. You'll need to dig into your code to see what's going on there.
dawn sleet
Thanks for that. Are you able to help fix both? I'm not familiar with the coding.
hollow narwhal
You'll probably want to talk to the plugin (gravity forms) for more help - they're the ones in control of the integration and will have more details on how to set it up correctly
dawn sleet
I see. Thank you for this.