#yukifu21
astral owl
ionic sinew
Products are correct and published, promo is published, promo/coupon code aren't identical, not in dev mode, etc
cunning spoke
Is there an erroring request you can share from your developer tools network tab?
Or share a test checkout session link and the promo code?
ionic sinew
The code is HTGTEST
The code doesn't make it to the backend - no error code in the log.
it almost seems like an unpublished coupon issue, but it is published. same thing is happening in the live environment
cunning spoke
There is an erroring request in the network
code": "promotion_code_amount_too_small
ionic sinew
it's a 100% off coupon - discount for an event sponsor
it's not beyond the amount
Also, I get "No request log found with the specified ID.
The log may have passed its retention period." when I go to that URL you shared, but in any case, how would 100% off exceed the total amount?
cunning spoke
You need to make sure you're configured for no-cost orders: https://stripe.com/docs/payments/checkout/no-cost-orders#payment-links-and-pricing-tables
See there, since this is using a payment link
ionic sinew
That worked! I am surprised there isn't clearer documentation on that particular issue. Hopefully people will be able to find this thread here. Thank you very much for your help and your FAST help.
cunning spoke
Very welcome, glad it was helpful!