#qualleadmin

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spark spireBOT
hardy sleet
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Hello! Can you share the Invoice ID so I can take a closer look?

vale path
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sure

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in_1NpwmDFAWKEWQzfqtY9QlYN5

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I noticed in the lines array it contains 3 items which appear to be:

  1. the transaction itself
  2. a prorate for a months usage for the subscription
  3. the remaining amount for the subscription
hardy sleet
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๐Ÿ‘ give me a few minutes to take a look

vale path
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I ran this which gave me the total charged

[3432, -93250, 97353].reduce((acc, curr) => acc + curr, 0)
7535
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thank you

hardy sleet
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So here's a breakdown of what's happening:

  • At some point subscription sub_1NIwR6FAWKEWQzfqlvQ4yPfo was updated through the dashboard. This generated proration line items but didn't immediately invoice them
  • Later, you created an Invoice. This automatically pulled in all invoice items tied to that Cusotmer - including the prorations ones that hadn't been invoiced yet
spark spireBOT
vale path
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amazing ok

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"This automatically pulled in all invoice items tied to that customer"

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is this default behavior? can we disable that?

hardy sleet