ziashaik | Stripe Developers | Page 1

lusty dustBOT Sep 13, 2023, 5:54 AM

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azure willow Sep 13, 2023, 6:09 AM

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Hi, the second part below is when you passed the customer email into default value, correct? You can remove it https://stripe.com/docs/payments/link/payment-element-link#pass-email-defaultvalues

Link in the Payment Element

Link in the Payment Element lets your customers check out faster.

silver cypress Sep 13, 2023, 6:16 AM

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I am not passing any default values. When new card details are entered in card section as in the screenshot, the below link appears

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The above link appears default, when a new card is entered then only below link is appearing.

azure willow Sep 13, 2023, 6:18 AM

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Okie, how do you create the PaymentIntent?

silver cypress Sep 13, 2023, 6:20 AM

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https://ca.dharani.org/
This is where I hosted my staging website, please check for reference

azure willow Sep 13, 2023, 6:27 AM

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Okie, so did you end up with a PaymentIntent with the Customer Id setup?

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I see you listed by email before creating a PaymentIntent

silver cypress Sep 13, 2023, 6:29 AM

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yes

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I am passing email at creation of payment intent

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I commented passing customer info, then also both link is appearing

azure willow Sep 13, 2023, 6:37 AM

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Okie do you have that PaymentIntent Id?

silver cypress Sep 13, 2023, 6:44 AM

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"pi_3Npmm2A19PmS8QDU0VGsqonh"

azure willow Sep 13, 2023, 6:50 AM

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Hi, okie sure, let me check your website

silver cypress Sep 13, 2023, 6:58 AM

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okay

azure willow Sep 13, 2023, 7:09 AM

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I am trying your website and still see it creates a PaymentIntent with Customer https://dashboard.stripe.com/test/logs/req_O2RbsAkqgiPH7g

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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It seems to create a Customer then create a PaymentIntent immediately follows

silver cypress Sep 13, 2023, 7:11 AM

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I didnt publish removing customer in my staging website

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It was in my localhost I shared the screenshot

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If i removed customer then also 2 link is appeared as in screenshot

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I dont think so, its because of passing customer details as default values

azure willow Sep 13, 2023, 7:17 AM

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You are not passing customer details as default values, correct?

silver cypress Sep 13, 2023, 7:18 AM

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I am passing customer details at the creation of payment intent

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If I didnt pass also its appearing

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I meant the link

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Is there a way to remove upper one or below one

azure willow Sep 13, 2023, 7:22 AM

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You mean if you didn't pass the customer details on payment intent, does it make any different?

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Or both still shows?

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Hi I think this is a bit out of my knowledge. I can't reproduce what you are seeing, on my account. Have you done any Dashboard setting recently?

silver cypress Sep 13, 2023, 7:25 AM

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both still shows

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no, I didnt make any changes in my dashboard, its have been like that

azure willow Sep 13, 2023, 7:28 AM

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I see. Could you please write into Support and mention this Discord thread. We would need more time to look into details

silver cypress Sep 13, 2023, 7:32 AM

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you said you cant reproduce in your account, could you please share your payment gateway, to see how its intent to work

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I mean stripe payment

azure willow Sep 13, 2023, 7:36 AM

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I create a simple PaymentElement, with a customer and couldn't see your link options. Could be my account because I test a lot of things.

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Just write into Support, we will spend more times looking on the accounts too

silver cypress Sep 13, 2023, 7:39 AM

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have you enabled link in your dashboard

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so how to write to support

somber hawkBOT Sep 13, 2023, 7:40 AM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

#ziashaik