.rjcustodio | Stripe Developers | Page 1

dire copperBOT Sep 13, 2023, 4:58 AM

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uncut hare Sep 13, 2023, 5:04 AM

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Well tax is percentage based on the price, and price = 0 then tax is 0

fair cave Sep 13, 2023, 5:05 AM

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it has a price here

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price_1NaeFFDnngZHMkVLeCksC7fR

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it is weird it is not visible in checkout

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but it was visible back then.. i think last month it was working fine

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im not sure what was changed? please help us to figure out what should we check?

uncut hare Sep 13, 2023, 5:09 AM

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It says "Applied balance", meaning this Customer has some balance > $99 and it is automatically offset into the price

fair cave Sep 13, 2023, 5:16 AM

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ohh got it

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but

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for the tax?

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it was always Zero even

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the states in US are already registered on our tax settings

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uncut hare Sep 13, 2023, 5:22 AM

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The original amount is already $0, so tax will always be $0, because it's the percentage of the original amount

fair cave Sep 13, 2023, 5:24 AM

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it was $99

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i already remove the applied balance.

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still

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the tax was 0

uncut hare Sep 13, 2023, 5:24 AM

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Ah okie, so the Tax line just doesn't display?

fair cave Sep 13, 2023, 5:24 AM

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yes

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it is not calculating

uncut hare Sep 13, 2023, 5:26 AM

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There could be a few reasons for zero tax amount. Can you take a look here and see if they are applicable to your product? https://stripe.com/docs/tax/zero-tax#situations-where-stripe-calculates-zero-tax

Zero tax amounts and reverse charges

Learn about cases when Stripe Tax calculates zero tax.

fair cave Sep 13, 2023, 5:33 AM

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got it

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it was fixed now

#.rjcustodio